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malbin
On our wavelength
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Image too big for screen cutting tops off heads

My TiVo box has developed a odd problem, the picture is too big for the screen and am loosing the tops of everybody's head. When I go to the guide or home screen the top of the screen is missing, I can only see about a quarter of the live TV screen in the top right corner of the screen.

When I check the television it says it is receiving I 1080i signal.

I have gone into picture settings on the TiVo box and it is set to 1080i, I have tried changing the output format and the only ones that seem to output a full screen are the 576p and 576i all the other one seem to cut off the top of the screen.

I have tried to reboot the box and it is just the same.

Any suggestions?

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jb66
Alessandro Volta
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Message 2 of 6
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Re: Image too big for screen cutting tops off heads

It sounds like you need to check your tv remote not the virgin remote and look for a button that can change the aspect ratio, sounds like its on zoom when it should be on wide

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malbin
On our wavelength
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Message 3 of 6
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Re: Image too big for screen cutting tops off heads

There is no zoom or wide button on my remote and the picture is fine on the TV tuner and also another box I have connected via the HDMI connection, everything else is working fine except for the TiVo box.

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jb66
Alessandro Volta
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Message 4 of 6
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Re: Image too big for screen cutting tops off heads

What model of Tv do you have, all tvs should have this setting. There is no setting on a virgin box to adjust this
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malbin
On our wavelength
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Re: Image too big for screen cutting tops off heads

It's a finlux

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malbin
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Message 6 of 6
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Re: Image too big for screen cutting tops off heads

It's sort, it was a setting on the television.

When I went through all the settings on the television I came across one called picture zoom and it was set to subtitles, when i changed it to auto the picture was sorted.

When I checked the remote one of the tiny none descript buttons at the bottom of the remote (the ones you never used) changed the screen, I must have touched it by accident.

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