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AKR2019
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Image on TiVo Box Has Shifted to the right

Hi, I'm hoping someone can help. This morning when I turned on my TV I noticed that the image has shifted approximately 10% to the right. 

I reset the TiVo Box a few times, swapped the HDMI cables around but to no avail. I'm sure it's not the TV as all the other services and apps display correctly. 

Anyone got any ideas how this can be solved or if it's a faulty box? 

Any help would be appreciated. Thanks20190324_231600.jpg

 

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Re: Image on TiVo Box Has Shifted to the right

what make of tv is it?

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AKR2019
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Re: Image on TiVo Box Has Shifted to the right

It's a Samsung UE55MU7000

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Re: Image on TiVo Box Has Shifted to the right

try this

Turn off the the TV and leave it on standby

On your remote press 

'i' then 'menu' then 'mute' then 'power' buttons

It will switch on to Factory settings

Select option 1. by clicking the right navigation button it will give you another page of setting, scroll down to screen size and adjust this to 55"

press the power button again. Disconnect mains power or switch off power socket for 10 seconds then switch everything back on and your screen should be centred

 

If that doesn't work try resetting the TV to factory default

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AKR2019
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Re: Image on TiVo Box Has Shifted to the right

Great thanks, I'll give that a go tonight

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AKR2019
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Re: Image on TiVo Box Has Shifted to the right

So I got home this evening and inadvertantly cut the mains power to the TV. When I turned it back on, everything was working fine. Normal service has been resumed! Thanks for your help dannylau really appreciate your fast response and assistance! 

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