Community FAQ
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

I’ve lost all my recordings ? Re- booted twice still the same. Phoned VM twice and got through to adviser

Rick8065
Joining in

on ‎20-03-2022 12:25

Lost all recordings ! This has happened twice now in last three months ! Rebooted twice but still says no recordings. Rang and got through to an adviser twice but been cut off twice ! Not good service this

0 Kudos
2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

on ‎20-03-2022 12:29

If you follow Home > Help & Settings > System Info > System Info.. does the indicated disk capacity tally with what's shown in "My shows"?

Are these recordings shown under My Shows > Recently deleted?

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

0 Kudos

Akua_A
Forum Team
Forum Team
In response to japitts

on ‎22-03-2022 12:55

Hi @Rick8065,

Welcome to our community forums and thank you for your first posts.

Sorry to hear you have lost all your recordings twice. We can understand this is not ideal and we want to best help. 

Just to confirm was the great advice given by @japitts useful? Do you need any further help regarding this?

Thanks, 

Akua_A
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs
0 Kudos
Top