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Janeb1907
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I have purchased series 1 and two of the handmaids tale but only series 2 is showing in my library

I have purchased both series of the handmaids tale but I can only see series 2 in my library

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Very Insightful Person
Very Insightful Person
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Re: I have purchased series 1 and two of the handmaids tale but only series 2 is showing in my library

Did you receive emails saying you had bought both?

Like:

AFC19CB1-7723-4A65-BD93-70A50205B892.jpeg

 

Worth contacting the Store customer service:

B955DB9C-BEB1-44BB-93D6-E5EFF11FA641.jpeg

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Janeb1907
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Re: I have purchased series 1 and two of the handmaids tale but only series 2 is showing in my library

Thank you for your reply. Yes I did get the emails. I’ve sorted it now anyway thank you, I restarted my virgin box and it all looks okay now.

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Forum Team
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Re: I have purchased series 1 and two of the handmaids tale but only series 2 is showing in my li...

Glad to hear it Janeb1907, 

 

Thanks so much for letting us know 🙂 

Cheers

Katie - Forum Team


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