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Hi I have a Hisense e7series tv. How do i get my virgin media? The hub is on. Thanks

ADuff
Settling in

on ‎05-08-2021 15:30

I have a Hisense e7series tv. How do i get my virgin media? The hub is on. Thanks

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2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

on ‎05-08-2021 15:46

I think what you're asking is, "how do I view my Virgin TV box on my TV"?

If so... the answer is, that you'll have an HDMI connection from your TV box to your TV. Check which HDMI input it's connected to on your TV, and select that input using your TV remote.

If that's not what you're asking, could you explain a bit more? And also confirm which VM box you have - there's pictures here if you're not sure.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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David_Bn
Forum Team
Forum Team

on ‎07-08-2021 15:56

Thanks for your post @ADuff and a very warm welcome to you!

 

Can you please confirm if you're referring to using the TV for one of our set top boxes or if you're referring to connecting the TV to the hub to use applications on the TV?

 

If the hub is placed close to the TV, we would advise using a Cat 6 Ethernet cable to help lessen the traffic on your Wi-Fi connection

 

Kindest regards,

David_Bn

 

 

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