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Croz16
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Help

Can I book an engineer to fix this please? The green lights on my router are flashing and I can’t get an internet connection. I’ve lost a day’s work because of this. Furious!! I’ve tried the obvious resolutions to no avail.

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Very Insightful Person
Very Insightful Person
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Re: Help

Urgent support is by telephone - 150 if you have a Virgin Media landline or 0345 454 1111.

A response here, on what is essentially a community forum, can take around a week.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Very Insightful Person
Very Insightful Person
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Re: Help

using the losing work argument wont work to get you help faster using a residential service. You need be on a business package for that argument to work.

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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Forum Team
Forum Team
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Re: Help

Hello Croz16

Thanks for your post 

Sorry to hear about the internet connection

How are things looking now?

Regards 

Gareth_L 

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