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Wendyanne63
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Hayu

When i access HAYU i can here the speaking but can not get a picture only a black screen.  Can anyone help

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Re: Hayu

Hello there Wendyanne63, 

 

Welcome to the forums and for your first post! I am sorry to understand that you're having some issues with HayU. 

 

May we ask how you are trying to watch HayU and via what device? This will then allow us to assist you further Smiley Happy

 

Cheers

Katie - Forum Team


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Wendyanne63
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Re: Hayu

Hi Katie

i regularly tape project runway but have been unable to view the last two episodes.  I have tried watching it via my shows and also on demand in my tv but with no luck.  I can watch old series its just series 17 the latest one im having problems with

thanks

wendy

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Re: Hayu

Thanks Wendyanne63, 

We've tried watching from here and it seems to be fine. 

Can you reboot the box and then go Help and settings > settings > Network > connect to the Virgin  Media service now. 

Let us know how you get on with that. 

Smiley Happy 

Emma_C - Forum Team
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Wendyanne63
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Re: Hayu

I have turned everything off and it worked 🤞it continues to work.

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Re: Hayu

That's great Wendyanne63, 

Thanks for letting us know :-) 

Take care, 

Dean C

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