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Liz888
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Hayu not working

Hi I have the hayu app via my virgin box, but  it’s not working. It buffers for a second or 2 then nothing. Any idea what’s wrong and when it will be working again. No problems with the other apps?

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Forum Team (Retired) Raine_G
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Re: Hayu not working

Hi Liz888,

 

Thank you for posting.

 

I'm sorry to hear that you're having issues with Hayu app. I appreciate that all other apps are working. Is this happening as soon as you load the app or when you try to play a content?

 

If it's happening when you play the content, is it happening to all shows or just a specific content?

 

Let us know so we can further assist you.

 

Thanks,

 

Raine_G

 

 

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