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Bettycusick
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HD Channels that are part of package which are grey out and not available for selection

Why are my HD Sports channels greyed out and not available for selection when they are part of the package? 

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japitts
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Re: HD Channels that are part of package which are grey out and not available for selection

If you're certain they are part of your package, you can follow Home > Help & Settings > Help > TV Care, and click on "I'm missing some channels" which shoild refresh your channel guide.

Just to ask the obvious though, have you had these channels before, and they've disappeared? Sky Sports HD is a chargeable extra, and many of the bundles only include Sky Sports SD.

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