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KayleighLou
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Fuzzy tv

My TV channel service is horrendous, I can't watch anything on normal tv got to watch it on catch up because it's so fuzzy and the picture breaks up all the time. We are paying alot of money for a service we dont use. What can we do to stop it? 

Is there an online service? Online chat? 

If this doesn't get sorted I will leave virgin, what network does everyone recommend? 

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Re: Fuzzy tv

Hi KayleighLou

Sorry to hear about the issues with your TV service 

We do have an online chat service who can help get this sorted 

However I am more than happy to get this fixed for you 

The signal coming into your TV is out of spec and will need adjusting 

Its an easy fix that does require an engineer to come out 

I'm going to send you a private message to organise this 

Just check the purple envelope top right of your screen 

Gareth_L

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