When I joined virgin media I had a welcome gift of a speaker.. but the engineer knew nothing of it. Phoned virgin they know nothing of it altho it shows on my receipt for going to virgin.. who can I contact regarding this.. 🤔 Thank you
Thanks for joining us on the forums and for getting in touch about the speakers you were offered at the point of sale
Thanks too for joining us on the community- it's great to have you with us on the forums!
I've filled in the form for the Rewards Exceptions teams to take a look into this for you and I'll pop back in 2-3 days to check back in with you if this is in process for you or if we need further information for us to look into this on your behalf.
In the meantime, if you need anything else, just give us a shout or feel free to browse around the forums