cancel
Showing results for 
Search instead for 
Did you mean: 

Flashing red light and fixed blue light

Lexialyx77
Settling in

I was watching Netflix when all of a sudden my box went off. I have tried 4 times to reboot it and it just says starting up. The box has a flashing red light and a fixed blue one. The Internet box has a flashing green light. What do I do? 

2 REPLIES 2

japitts
Very Insightful Person
Very Insightful Person

When you refer to "the internet box", do you mean your router? Because you've posted in the TiVo board and that would tend to suggest you're reporting issues with your TV service. It may just help to be clear what the issues are, that's all.

To report a failed TiVo box, the quickest way is to call VM on the usual number. 150 (from a VM phone) or 0345 4541111 (from any other phone) and choose the "I have a fault" options.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Ashleigh_C
Forum Team
Forum Team

Hi there @Lexialyx77

 

Thank you so much for your first post to our Community Forums its great to have you here! 

 

I'm so sorry you have faced this issue. Can I ask how things are looking with your services today?

 

Thank you.