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Shamone20
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Flashing green light on tivo box

Trying to watch Netflix and every 10 mins or more it cuts out and the tivo box has 1 flashing green light ..can someone please get back to me

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LittleMick73
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Re: Flashing green light on tivo box

Hi have you tried rebooting the box and checking all connections are tight and pushed in fully. Regards Micky
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Forum Team
Forum Team
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Re: Flashing green light on tivo box

Hello Shamone20,

 

Welcome to our community and sorry you've been having some issues.

 

Have you tried Micky's suggestion? If so are you still having some problems?

 

I have noticed there's an SNR issue in your area which may be causing this, the ticket number for this is F007242277 and the current estimated fix date is set for 15th July 12:35. For updates on this you can check on our service status page here or simply quote the reference to an agent who can look this up or you.

 

Thank you, Emily

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