When does the first bill after being connected get sent? Thought it would show on Billing but it just has charges so far but no bill date.
Thanks for your post and welcome to the forums
Usually the first bill is generated between 2 - 4 weeks after you've been installed. Until then only the charges will show.
Make sure you've signed up to My Virgin Media and Ebills so you'll get notified as soon as the bill is available.
Come back and let me know how you get on.
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