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lucy_marshall12
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Everytime I click on my YouTube it loads then goes back to the home screen

Everytime I go onto the youtube app on my tv it says loading then goes straight off back to the home screen, all of my other apps work such as Netflix. Why is this happening and how do I fix it?😕

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Re: Everytime I click on my YouTube it loads then goes back to the home screen

Good Morning lucy_marshall12,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry this post hasn't been answered sooner, and that you've been having issues with the app.

 

Have you managed to get this resolved or is it still on going?

 

Drop us a response and either I, or one of my colleagues will be happy to pick it up for you

 

Kindest regards,

 

David_Bn

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