Hi, just googled this code as we've literally just had the same problem. Phoned Virgin, they said it was a fault they didn't really know about, but advised I turn off the Tivo box and leave it for at least 10 seconds before restarting, while at the same time having it checked by the staff their end.
When I restarted the box after a bit more than 10 seconds, it worked.......
Really sorry to hear you're having trouble with On Demand.
I've run diagnostics on your equipment and I can see an issue with your Downstream Power levels that will need to be adjusted by a technician. I've sent you a private message (purple envelope at the top right of your screen) so I can arrange an appointment.
Tech fan? Have you read our Digital life blog yet? Check it out
We had this error on all three of our TiVo boxes for over week. I'm not sure weather it was an area fault or a downstream signal issue and restsarting the box didn't help. I literally just managed to fix it. I thought i would try power cycling the box one last time before calling virgin out but this time I turned off ALL the TiVo boxes in the house and unplugged the mains cable from the box and the wall but left the HDMI and coaxial cable connected. I waited an hour and then turned one back on at a time. I then now access to all the on demand content again on all boxes. Happy Days!!
One of the first Virgin Media Customers, inherited from Telewest. 200 Mbps Vivid Fibre, V6 - Full house, Talk More Anytime.
Hi guys, I was plagued with V202 errors on my V6 box and my TiVo box upstairs. Been talking to Virgin off and on for the last month with little success. My Virgin WiFi is running on the 200 Mb and the V6 box connected to it via Wireless.
I decided to hook all the connections up wired, that means using Ethernet cables to connect the V6 box and the TiVo to the router. Bingo, On Demand and Catch up now work perfectly and V202 has gone away.