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Carrieok
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Error codes

Does anybody know what a (v205) error code is? Keeps coming up when I try to watch catch up but only on the fox channel

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Looney76
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Re: Error codes

It can be caused by a signal fault or an outage in your area repeated to video on demand/catch-up.

id go to “help and settings” “settings” then “connect to virginmedia services now”

after it’s finished going through everything give the box a reboot and then see if it goes away if not give customer service a ring Smiley Happy

I just like to help people!
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Forum Team (Retired) Rebecca_G
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Re: Error codes

Hey Carrieok,

Thanks for getting in touch and Welcome to the Community! Smiley Very Happy 

I'm sorry you've been getting the v205 error code recently. I've taken a look at your account and can see that you've called in since posting, how have things been since? 

I've also ran some checks on the equipment and everything looks good from here at the moment, so I'm hoping this has now been resolved? 

Let us know if you need any further help with this. 

Take care 

Rebecca 


Forum Team

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Carrieok
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Re: Error codes

Hi Rebecca it turns out it was network problem. All sorted now thanks

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Forum Team
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Re: Error codes

I'm glad to hear that this is now sorted Carrieok and thanks for letting us know. 

 

If you need anything else in the future, don't hesitate to get back in touch. 

 

Thanks

Lucy

Virgin Media Forum Team

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