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Error code 7400

Hi there I have recently upgraded my account and now the v6 box in my bedroom is giving me an error code 7400. I can not get this resolved as the call centres are closed due to covid19. Can anyone get me back up and running?

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Re: Error code 7400

Hi that code indicates the box needs activating the activation no is 0800 9539500 have your details to hand account no area code and serial number of the box. Regards Micky
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