Hi I have error code on my box
7400 means your box has become de-activated from the cable network, usually because it has been powered off for some time.
You need to call in to get it re-activated as suggested in the error message on the screen.
Welcome to the Community!
Sorry to hear you've had trouble with your box.
I've looked at your account and I can see you've spoken to our team to get this fixed. How has it been since?
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