After new instalation of new hub 3 and extra TiVo box. Main v6 box now reads error c103, check connection. It says not connected but all is fine. Can watch tv but no catch up on demand or apps. Other TiVo boxes in house all ok. Tried turn off on restart, no working. Also orange light flashing as to say weak signal . Never had before added power line still same. Please help
I'm sorry to hear you're having trouble with your TV and Broadband.
I can see that there are a few errors on your account at the moment. If you could contact us on 150 from any Virgin line or 0345 454 1111 from any other, our Customer Service team will be able to help further with this.