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Goody2
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Error 7401

Hi, 

 

my virgin tv has an error code 7401 floating around on the screen. I’ve done a test online and it hasn’t come back with any problems. 

Please can someone help 

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Forum Team
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Re: Error 7401

Hi Goody2, 

Thanks for your post and welcome to our community. 

Very sorry for the late reply, we've been a little busier than expected. 

I do apologise for any issues you've been having with your TV box, I can appreciate this can be frustrating. 

Are you still having this issue now?

Has the box been rebooted?


If you're still having problems then please reply to the message I'm sending now and we'll take it from there. 

:) 

Emma_C - Forum Team
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Goody2
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Re: Error 7401

Hiya,

 

yes it keeps happening. I have no TV guide either. 

 

I have rebooted the box many times, it goes away but comes back. 

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