Virgin Media Community

[Eizi]

Hi,

i have installed my TV V6 box and i have error code 7400. Only chanels 1-5 are available in spite of holding full house package..

I’ve tried restart it several times and then nothing has changed 

Please can you help immediately?

[KeithLeonard · Accepted solution]

Your box needs to be activsted.activated. Have you called the telephone number provided to activate it? If not you need to do do as soon ss posdible so that a signal can be sent down the line so that it can be to activated.

[Eizi]

I’ve solved the discussion issue thanks to the visit of technician with a replacement TV box. It seemed to be broken