on 23-07-2021 11:24
As the subject says . Error code 602 . I've been getting this constantly for several months now while trying to watch a programme stored on my box . I've had the box more than several years . I've tried various methods to contact virgin and sort the problem out to no avail . I've used the chat bot,made several phone calls,tweeted,Facebooked and now I'm here. I seem to be doing a lot of chasing around to rectify a fault not of my making and paying for a service I'm not getting . I was sent here from Facebook. This will be my last port of call .
Answered! Go to Answer
on 10-09-2021 13:41
Glad to hear that an engineer was able to resolve this @Simonic1.
Please continue to monitor this and let us know if you need any further help.
Thanks,