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Error 602

Simonic1
On our wavelength

As the subject says . Error code 602 . I've been getting this constantly for several months now while trying to watch a programme stored on my box . I've had the box more than several years . I've tried various methods to contact virgin and sort the problem out to no avail . I've used the chat bot,made several phone calls,tweeted,Facebooked and now I'm here. I seem to be doing a lot of chasing around to rectify a fault not of my making and paying for a service I'm not getting . I was sent here from Facebook.  This will be my last port of call .

20 REPLIES 20

Glad to hear that an engineer was able to resolve this @Simonic1.

 

Please continue to monitor this and let us know if you need any further help. 

 

Thanks,

Akua_A
Forum Team

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