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Loulabella1
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Email re Netflix being joined to Virgin but I did NOT request this

Hi

I received an email this morning from Virgin media stating you have received notification that I wish to pay for my monthly Netflix subscription via my Virgin Media Bill.  I did not request this and do not want this.  I have checked my Netflix account and the payment method is still by my debit card (which is correct) - I have done a search and it seems this a common problem and another Netflix account has been set up without users permission.  Please can you ensure this is not happening to me - I do not want to joint the two together and I want to ensure I am not paying for another account when I have not requested this.

Thanks

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Forum Team
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Re: Email re Netflix being joined to Virgin but I did NOT request this

Hi Loulabella1,

 

Welcome to the community and Thank you for your post. 

 

I'm sorry to hear this. I will private message you to check into this. 

 

^Martin

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