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ninety
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Dave HD Unwatchable

Hi,

For the last week or so Dave HD has been virtually unwatchable. The picture keeps stuttering with artifacts and pixellation all over the screen. Dave SD and Dave ja vu are fine.

Hoping someone here can help as I'm not wasting my time phoning the call centre, from previous frustrating experience they will just tell me to reset the router over and over again with no other options given.

I'm in area 11. Service check for the area mentions nothing about this.

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Re: Dave HD Unwatchable

Hi ninety,

 

Thank you for reaching out to us in our community, I am sorry to hear that you are getting a bad  picture on Dave HD.

 

I have checked our outage checker and also checked Dave HD on all our boxes here, I have found no issues here.

 

How has it been since your last post?

 

 

Kind regards

 

Paul.

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