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Carolemcghee1
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Connection problem

TV in my upstairs bedroom hasn’t worked since yesterday.

“there is a problem with the network. The Ethernet cable is unplugged(N27)” is the message but I’ve checked every port and everything is in..... please help

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Forum Team (Retired) Josh_RW
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Re: Connection problem

Hi Carolemcghee1,

 

Welcome to the Community!

 

I'm sorry to hear you're having trouble with your TV service.

 

I've located your account and I can see you've spoken to our team about this since posting. Let us know if you need anything else.

 

All the best

 

Josh


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