I have located your account and sent some signals to the box so would you be able to reboot the box by the mains and try again please. Also can you ensure the white coax cable is secure in the back of the TiVo® box.
Still haven't had the chance to ring. Or partially because I work long shifts and the lines are closed when I get home - that and a bit of laziness on my part has led to me still not having TV Signal months after my installation. Can someone re-send me the codes or something like mentioned above? Ive re-booted my box etc already and double checked my connections... Many thanks
Looks like the box needs re-activating, the forum team can do this for you but it'll take them a few days to a week and the box needs to be switched on. To avoid this happening in the future, try not to switch the box off at the mains for more than a few days and instead leave it on standby as they're kicked off the network after about a week of inactivity.
For your information, the phone lines are open from 8am - 10pm. If you do ring, use the "if there's a fault with your TV service" option. If sending the activation signals doesn't work you'll need an engineer visit. I'd get it sorted if you can otherwise you're paying for a service you can't use.