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Jo031823
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Complaints

Does anyone reply to complaints? Sent one on 6th january and was told would take 7 days to reply...no reply so sent another online on 22nd January still heard nothing! 

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Forum Team (Retired) Emma_E
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Re: Complaints

Hi Jo031823, 

 

Thanks for getting in touch, I am sorry to see you have not heard back from the complaints. Which method did you use to contact us to make the complaints? 

 

For example, over the phone, email, twitter? 

 

Keep us posted. 

 

Emma


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