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Kayt
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Collection

Email received yesterday that someone would be collecting tivo box. Can you tell me when person will be calling,  they didn't come yesterday 

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Kayt
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Co

It is now day 3 of waiting for someone to collect the no longer used tivo box. ....  if you are not going to collect, then stop emailing and texting me!!!!!

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newapollo
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Re: Co

VM normally send pre paid packaging to be taken to the local Collect + store.

If VM are picking the box up then a local tech should send you a text to confirm when they are going to pick the equipment up.

 

 

Dave

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I don't work for Virgin Media.

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Kayt
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Re: Co

I received both email and text to say that Enam was collecting, and that I am lucky that he is collecting 

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Paul_DN
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Re: Co

Hi Kayt,

Thank you for reaching out to us in our community and welcome, sorry you haven't been advised when the box will be collected, I have recently had one collected and they don't come when you rewceive the first message, the person who collects these will contact you directly to advise?

Regards

Paul.

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