on 28-10-2021 11:59
Email received yesterday that someone would be collecting tivo box. Can you tell me when person will be calling, they didn't come yesterday
on 29-10-2021 14:27
It is now day 3 of waiting for someone to collect the no longer used tivo box. .... if you are not going to collect, then stop emailing and texting me!!!!!
on 29-10-2021 15:13
VM normally send pre paid packaging to be taken to the local Collect + store.
If VM are picking the box up then a local tech should send you a text to confirm when they are going to pick the equipment up.
on 29-10-2021 15:16
I received both email and text to say that Enam was collecting, and that I am lucky that he is collecting
on 01-11-2021 16:29
Hi Kayt,
Thank you for reaching out to us in our community and welcome, sorry you haven't been advised when the box will be collected, I have recently had one collected and they don't come when you rewceive the first message, the person who collects these will contact you directly to advise?
Regards
Paul.