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HornetUK
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Channels disappeared, power off they return

I have 4 TIVOs and one of them lost all channels except 101 tonight. The other three boxes were fine.  Powered it off and all rereturn, couple of hours later they all disappeared again.  Any ideas what could be happening?

Thanks

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Forum Team (Retired) Josh_RW
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Re: Channels disappeared, power off they return

Hi HornetUK,

 

Thanks for posting!

 

I'm sorry to hear you're having trouble with your TV service.

 

I've run diagnostics on your equipment and one of your boxes has an issue with its DVB SNR levels. This is likely causing the channel loss and will need to be adjusted by a technician.

 

I've sent you a private message (purple envelope at the top right of your screen) so I can grab some details and arrange an appointment.

 

Speak soon

 

Josh


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