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colmax
On our wavelength
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Channel 601 - BBC News HD - Poor signal and not working at all

Cant view BBC News HD - 601. Says poor signal try again later. Never had an issue with this until now. Only error code is a W02 if thats of any help. Rebooted box etc.... still no luck.

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Forum Team
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Re: Channel 601 - BBC News HD - Poor signal and not working at all

Hi Colmax, 

 

Thanks for getting in touch.

 

Sorry to hear you are having some problems with the service. 

 

I have taken a look and cannot see any problems related to the one you have raised. 

 

Are you still having the problem viewing BBC News HD and is this all on all boxes?

 

Thanks 

Nat
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LittleMick73
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Re: Channel 601 - BBC News HD - Poor signal and not working at all

Hi Do a simple Google search with the error code, it instructs you to book an engineer.Regards Micky
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colmax
On our wavelength
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Re: Channel 601 - BBC News HD - Poor signal and not working at all

Hi Natalie - It was across the three boxes. It was the only channel causing problems - message said it was a poor signal. Anyway - from Tuesday morning its been working just fine. A little pixelation when you first switch to that channel but otherwise OK. Apart from this VM service has been excellent.

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Forum Team (Retired) Tom_S
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Re: Channel 601 - BBC News HD - Poor signal and not working at all

Thank you for the update colmax,

 

Keep an eye on it and if you experience any further issues just let us know.

 

Thanks,

Tom_S

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