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Mzee2
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Catchup request for email address and password

What email address and password is needed for Catchup or On demand service. My virgin account ones don't work.

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Very Insightful Person
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Re: Catchup request for email address and password

You don't need one for those most of the time.

However some On Demand shows are only available through the Virgin Media Store. This a buy to keep digital store and needs a separate registration.
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I work for Virgin Media - but all opinions posted here are my own
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Mzee2
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Re: Catchup request for email address and password

Thanks for explaining that. It would have been much more helpful if this had been highlighted at the time instead of wasting so much time entering incorrect information. I had no idea that there is such a thing as a VM store or even how to access it. So much for VM's poor service for which I pay too much. I'm thinking of changing to another Isp.

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