Fair enough, in which case I also find those menus painfully slow but tend not to use them. Try using Home > Search & Explore > Key in "Topsy & Tim" and see if that's any quicker a route. Then once the app has loaded, which can take a few minutes for the first time each day, there's no need to exit it to view other content. Clicking "left" in the program will bring up other episodes in the same series.
The main reason I use those legacy menus is that also - again, when searching for kids programmes - the kids don't always know what they want to watch (ie Search & Explore is no good) and prefer to just browse through the list of what's available. And that browsing is very slow.
I understand that this is a known problem and all the more disappointing in the sense that before "buying" we were led to believe that Tivo represents an improvement over the "old" box. We want to use it to browse through programmes but menu system and slow response have severely disillusioned. Not good enough.
My wife is close to throwing our TIVO box out of the window because the catch up is getting unusable at times now, particularly evenings (when you want to watch it most).
This has been getting steadily worse for months and affects mainly ITV as we try and catch up with Emmerdale and Coronation Street once the little ones have gone to bed (after 20:00 hrs).
Sometimes the 'By Channel' menu doesn't show any programmes for a specific day and if it does, when you select the programme, it just sits on the spinning progress timer and the programme never starts.
Last night, we even got a message on screen stating that the Catch-up service was unavailable and it continued to be this way for over 30 minutes!!
Tested programmes through the 'Guide' option and all channels showed the current programme as expected. Also, 'My Shows' shows recorded programmes fine so it has to be Catch-up that is the problem.
Our 12 month contract ends in August and we WILL be moving to a competitor if this doesn't get sorted; my wife is certain about that. I don't believe this is a problem with individual boxes. My view is that this is an issue with either Virgin or the Channel or both.