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DonBar
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Catch-Up freezing Error 106

We continually get catch-up programmes freezing part way through due to Error 106. Re-booting TiVo box doesn't help. How can we sort this?

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Forum Team (Retired) Rose_B
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Re: Catch-Up freezing Error 106

Hi DonBar,

Welcome to the community.

I have checked your V6 and I can see there are some signal issues which I'd like an engineer to take a look at so I'm just going to send you a private message with appointment times.

You will find this message if you click on the purple envelope at the top right of the screen.

Talk to you soon

Rose
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DonBar
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Re: Catch-Up freezing Error 106

This improved after the engineer visit last year but is now regularly happening again.

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Forum Team
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Re: Catch-Up freezing Error 106

Hi DonBar,

 

Thanks for posting. I am sorry to hear of the TV issue. I've checked this for you and can confirm there is an SNR (signal to noise ratio) fault in your area. The fix date is later today. The fault number is F007417195. 

 

Kind regards,

John_GS
Forum Team

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