2 weeks ago
When trying to load netflix through my virgin TV we get the netflix front screen and then when we press the red button to load it we just get a black screen, no message just black screen. Please can someone offer advice on how to re-set.
Go to Answer
a week ago
Thanks for your post and welcome to our community
Can you confirm if rebooting your box helps?
What happens when you try accessing it via Home and apps?
Get back to me when you can,
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