When trying to load netflix through my virgin TV we get the netflix front screen and then when we press the red button to load it we just get a black screen, no message just black screen. Please can someone offer advice on how to re-set.
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Thanks for your post and welcome to our community 🙂
Can you confirm if rebooting your box helps?
What happens when you try accessing it via Home and apps?
Get back to me when you can,
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