So I have the Virgin Tivo Full Package and my wife wants to watch the HayU channel on her mobile. I read on their support site that I can go to the HayU app on the Tivo Box, click About and get a code.
All I get there is error 😞 ... at least who ever coded that, had some humour.
I contacted HayU and they told me to re-install the App on the TivO, but there doesn't seem to be an option to do that ...
The link isn’t working for me, but if it’s supposed takes me to the page that tells me to log in and go to About Hayu, then Get Hayu on the Move then it’s absolutely useless to me.
My issue is exactly the same as the OP. When I get that far I don’t get a code. What shows in the box instead of a code is below:
written exactly like that. So that’s not something I can put in as a code.
It previously worked ok, but I haven’t used it ‘on the move’ in over a year. In that time I changed from an original TiVo to a V6. I don’t know if that makes a difference. I still have an account on the app but it says it’s expired and needs to be renewed with a code. I can’t renew it if my TiVo won’t generate a code but just gives me the word error with s sad face.
____________________________________________________ Wendy Relatively Happy VM Customer
I need to re subscribe to Hay u as my yearly one has expired. The TV channel works but I want it on the go.
When I go to hay u channel on my T6 and go through the motions...the box where the code should be to load into the hay u website says “error :-(“ - what do I do?! I’ve rebooted and tried 3 days running.
It's great to know that you're re-subscribing your Hayu.
Sorry about the experience, that you can't connect your device to get on the go. What error message is showing? If it didn't load, I recommend rebooting all of the equipment. Switch off both boxes and the hub at the mains for a few minutes. Then switch the Hub back on first and wait for it to fully boot.