Hi. Trying to watch catch up. Keep getting C501 message. Nothing will resolve it.
Welcome to the Community, I'm sorry for the problems you've been experiencing with your TV service.
I'd like to arrange for a member of the team to come and take a closer look at this, if you're still experiencing issues.
I'll send you information regarding this in a private message, which you can view by clicking the envelope on the top right of this page.
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