No internet no tv on demand I have phoned and reported it but no joy there either.
Someone coming out in 5 days time, that's to long so I asked if I can cancel virgin media no one to do that either.
Not a happy customer.
Welcome to the Community, I'm sorry for the problems you've been experiencing with your TV service recently.
Testing the box from our end shows no errors, I hope that means things have improved since your post? If not, get back in touch and we'll do what we can to assist.
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