Brassic season 2 sound jumps around

[User100801]

When I watch brassic season 2 on demand on sky max the sound jumps around on all episode but not on season 1. 
can any help fix this.

Asked virgin support and they can’t find any problems with it.

[japitts · Accepted solution]

This was raised a couple of weeks back, and VM raised a fault to correct it.

I'd assumed it was sorted, but perhaps not. I'll hunt out the previous thread and check the programme - tomorrow.

[japitts]

Found the previous threads, and that references S2 E3 as a good example - I've played that (HD version) and it seems ok to me from a quick check.

Is this happening on any specific episodes and are you watching the SD or HD version?

[User100801]

I’ve tried all episodes and Once the program starts then sound starts jumping around and it’s in hd and sd 

[Molly_G]

Hey @User100801,

Welcome to the forums and many thanks for your posts.

Sorry to hear of the issues you've been having with the programme. We've been unable to replicate the issue on our end at the moment.

Is this still occurring for you when watching Season 2?

Kind regards,

[User100801]

Yeh 

[Corey_C]

Thanks for your reply, User100801.  As we aren't able to replicate the issue I've sent you a private message to confirm your account details and to get someone out to take a look.

Cheers,

Corey C