a week ago
Just received my first TiVo box this morning. Plugged in, used the splitter to share between hub and TiVo box. Switched on the box and it keeps failing at the ‘Verifying’ part at the end.
Go to Answer
You did make an activation call?
Yeah I replied ‘go’ to the text message.
Seems to be working now anyway, I signed in to to the virgin tv app on my phone and it seemed to have gave the box a kick up the arse. 🤷♂️
Thanks for replying anyway
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Thank you for coming back to us and for the update.
I am glad to hear this has now been resolved, please don't hesitate to give us a shout if you have any further issue's.
Actually, I have got another problem.
TV guide just says ‘To be announced’ on all channels.
I’ve tried rebooting the box many times. I have gone in to network settings and the ‘Getting Info’ heading just says ‘Downloading...’ all the time.
Thank you for coming back to me.
I am sorry to hear you are having issues see the listings, I actually had the same issue yesterday on one of my v6 boxes, I unplugged from the wall left for 5 minutes then plugged back in all OK.
Ok. Thanks. I’ll try that.
Also none of the on demand services work either.
Sound like could be part of the same issue, I had an exclamation mark before I rebooted on demand didn't work.
Still no joy.
Unplugged the Ethernet cable and reset, plugged back in and reset. Nothing works.
Did you unplug from the mains for 5 minutes?