Menu
Reply
  • 3
  • 0
  • 0
Ian8158
Tuning in
366 Views
Message 1 of 6
Flag for a moderator

Boxset "Show temporarily unavailable....error 401

I have been watching The Blacklist on Sky One box sets. So far I have got up to S5 E12. Since yesterday, I cannot get any further. Each time I try, I get the following error message. "This show is temporarily unavailable.........401." As far as I can tell, it only seems to affect this show and is not a general or connection error, because I've successfully tried out other on demand shows. Please help because I would really like to watch the rest of the show.
0 Kudos
Reply
  • 1.06K
  • 62
  • 85
Forum Team
Forum Team
323 Views
Message 2 of 6
Flag for a moderator

Re: Boxset "Show temporarily unavailable....error 401

Hi Ian8158,

 

Thanks for your post and welcome to the community.

 

I'm sorry to hear you've been having issues watching the rest of the blacklist, nothing more frustrating than not being able to continue watching the series you're hooked on.

 

Have you since been able to watch the rest of the series?

 

I've had a look here and not been able to replicate the error.

 

If you're still having issues, then please let me know.

 

Thanks

 

Melissa 

 

 

 

0 Kudos
Reply
  • 3
  • 0
  • 0
Ian8158
Tuning in
316 Views
Message 3 of 6
Flag for a moderator

Re: Boxset "Show temporarily unavailable....error 401

Thanks for getting back to me. I'm just having problems with episodes 13, 14 & 18. I've also tried out some other box sets without issues. Luckily this show's currently running on Sky 2 all be it not in HD so it's not all bad news.
0 Kudos
Reply
  • 876
  • 43
  • 72
Forum Team
Forum Team
303 Views
Message 4 of 6
Flag for a moderator

Re: Boxset "Show temporarily unavailable....error 401

Thanks for confirming. 

 

Can you power off your box and unplug it for 5 minutes and try again?

 

Can you confirm whether you have a TiVo or V6 box and if you have more than one, can you try them to see if you can watch the problem episodes?

 

Thanks,

 

Lisa

  • 3
  • 0
  • 0
Ian8158
Tuning in
287 Views
Message 5 of 6
Flag for a moderator

Re: Boxset "Show temporarily unavailable....error 401

I followed your advice and the same episodes still won't play. The message is still the same except the code has changed from 401 to 407. Interestingly, I found that the SD version of the episodes will play.

I have one TIVO box.

0 Kudos
Reply
  • 1.21K
  • 66
  • 78
Forum Team
Forum Team
249 Views
Message 6 of 6
Flag for a moderator

Re: Boxset "Show temporarily unavailable....error 401

Sorry to hear you're still having the issue Ian8158. 

 

I've popped you over a private message (little purple envelope in the top right hand corner) so I can get a few more details from you in order to investigate further.

 

Kind regards, 

 

Alex_Rm