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Fudgeley
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Box sets. Can watch on app but not on tv.

I can access box sets on lifetime on my mobile app but when I try and watch them on my TV it says Ineed to upgrade.I believe the channel is included in my package.

Can anyone help?

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Re: Box sets. Can watch on app but not on tv.

Hi Fudgeley, 

 

Thank you for getting in touch. 

 

I'm sorry to hear you're having issues with our on demand services. I have sent you a private message so we can discuss this further, please look out for the purple envelope. 

 

Cheers, 

Hetty_R
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