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Baz917
Joining in
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Boot loop

Constant boot loop stating new updates are ready. Goes through process and boots back up into same scenario..

Two days now, no support and tried all the things on the forum.

Help would be appreciated. Many thanks

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japitts
Super solver
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Re: Boot loop

Get on the phone to faults and report it. I appreciate the IVR can be frustrating - many are - but the sooner you do it, the sooner you'll have a solution. It may well involve a replacement box, so you'll want to get a tech appointment rolling if necessary.

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Forum Team
Forum Team
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Re: Boot loop

Hi Baz917,

 

Thank you for reaching out to us in our community,

 

I am sorry to hear that you are having problems with your set top box.

 

I would like to invite you into a private chat so I can investigate this further, please click on the purple envelope to accept.

 

Many thanks 

 

Paul.

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