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Aileenliberty
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Bbc iplayer sound no picture

Have a new TiVo box, old one no problems with iplayer this one get sound but no picture ... I did see a thread but no resolve 

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Forum Team
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Re: Bbc iplayer sound no picture

Hi Aileenliberty,

 

Welcome to our forums and thank you for posting with your issue. I'm sorry that you've been struggling to use iPlayer.

 

Could you confirm whether any other aspects of your TV service are affected?

 

Have you tried manually reconnecting to the network via the following steps:

press Home on your remote > select Help & Settings > select Settings > select Network > select Connect to the Virgin Media Service now.

 

Thanks,

Rachael

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