Hi, Kaetim.
Welcome to our community.
I'm sorry to hear that you are having this error on your TiVo®.
Were you able to use the service without this error since your post? If not, can we invite you to a web chat. This is a known issue, our technical specialist need to logged this to resolve the issue. We can do this via online chat. To set your expectation, please see their opening hours. I recommend to use the link tomorrow.
Let us know, if there's anything else.
Anna_B
