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Anjay1888
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BBC iPlayer and stvplayer black screen

Hi 

Every time I try to do catch up on the bbc iPlayer or the new stvplayer I can hear everything but only get a blank screen  can someon somewhere sort this out please as it’s driving me nuts and really paying a huge amount. Per moth and all I every seem to why is problems with my service 

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Re: BBC iPlayer and stvplayer black screen

Hi Anjay1888, 

Thanks for your post and welcome to our community. 

Sorry that you're having some issues with Catch Up content on BBC iPlayer, this doesn't sound great. 

Does this happen on all shows you're trying to catch up on or anything particular?

Do you have another box you can try and replicate the issue on?

Also has a reboot been done on the box?

Let me know Smiley Happy 

Emma_C - Forum Team
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Anjay1888
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Re: BBC iPlayer and stvplayer black screen

Hi 

No is it good feel like I am paying for services which I can’t recieve .yes happened on all programmes  I try to watch and is now happening with the new stvplayer also. I haven’t tried it in the box in my bedroom and I can watch it on that it seems to only be a problem with the. Me boxes that where installed  .

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Re: BBC iPlayer and stvplayer black screen

Hi Anjay1888,

 

Really sorry to hear about these issues.

 

How are things looking at the moment?

 

Thanks

Ben_N

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