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twareham
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BBC i Player

I am unable to get BBC I player via Virgin Media on my TV , it remains buffering and then says I have a problem.
I can get every other catch up hub, and I can get BBC I player via my phone....
Can anyone help please ?
Thanks

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twareham
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Re: BBC i Player

I should say I can get it in to it, but if I try and start watching any programme , that's when it starts buffering

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Re: BBC i Player

Hello twareham, 

Thank you for your post. 
 

I'm very sorry to hear that BBC iPlayer buffers through your TV. 

How long has this been a problem for? 

Please can you also confirm if you're streaming BBC iPlayer through a TiVo® box, a V6 box or directly through your TV? 

Thanks, 

Dean C

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twareham
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Re: BBC i Player

Streaming on the V6..I was recently upgraded from an old box (maybe the Tivo ,not at home currently) as some other channels not working too. It has fixed all except for BBC I player issue which has been going on for 1 month

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Re: BBC i Player

Thanks for the reply twareham, 

I have now sent you a private message so I can take a closer look at your account. 

Regards, 

 

Dean C

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