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Moderator
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Message 1 of 5
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BBC, ITV and Channel 4

Hi,

We're aware of issues viewing any BBC, ITV and Channel 4 channels currently. We're working to identify the cause of the problem and fix this asap.

We'll keep you posted once we know more.

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shane_gregory
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Message 2 of 5
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Re: BBC, ITV and Channel 4

BS37 area.

All okay and looked to be fixed a few weeks again but issue is back on BBC HD and 4HD.

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Forum Team (Retired) David_Pn
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Re: BBC, ITV and Channel 4

Hi shane_gregory

 

Thank you for posting on our community forum pages.

 

We are sorry for any inconvenience and disappointment which may have been caused by this. 

 

How have things been since your last post when trying to view those channels?

David_Pn
Forum Team

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shane_gregory
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Message 4 of 5
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Re: BBC, ITV and Channel 4

Problem now back again for the last week mostly on 4HD - all the time.

 

Why is 4HD always having issues?

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Forum Team
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Message 5 of 5
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Re: BBC, ITV and Channel 4

Thanks for getting in touch and sorry to hear you're having issue again with 4HD. 

Has your issue cleared now Shane_Gregory?

 

 

What is the exact problem you're having? Is it just 4HD that you're having issues with at the moment? Please could you try a reboot of your TV box, If you're unsure of how to do this please go through the guides here and let me know if this reboot helps at all.

 

 

 

 

Thanks

Steven_L

 

  

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