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MrsAcorn
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Message 1 of 5
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Area reference number

Hey, 

I'm new to virgin, we went live yesterday, I'm trying to register online but it's asking for a area reference number, what is that and where would I find it when I don't have any bills, all I have is my account number. 🤷🏼‍♀️🤷🏼‍♀️

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LittleMick73
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Re: Area reference number

HI the only place is on a bill, maybe if you can bear it phone and get it via the help line. Regards Micky
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MrsAcorn
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Message 3 of 5
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Re: Area reference number

Hey 

 

I got it in the end, took a while trying to find the right phone number to contact them as it seems I wasn't given any phone numbers 😕, but I got it so its all sorted 😎

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Gaz42
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Message 4 of 5
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Re: Area reference number

I’ve been trying to find my two digit area number for three weeks. The customer assistance is terrible.

i live in Farnborough Hants.

whats my area two digit reference ?

Gaz

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Forum Team
Forum Team
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Re: Area reference number

Hi Gaz42

 

Welcome to the Community. 

 

I will pop you a private message over just to confirm your details and I will be able to help. 

 

Thanks 

Nat
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